Juztine Evangelista serves as a Technical Support Analyst at Wake Forest School of Law, where he provides accurate, timely, and creative solutions to a wide range of IT-related issues, including computer, software, web application, and networking problems. His role is crucial in maintaining end-user productivity by delivering effective technology and AV support across classrooms, courtrooms, and other facilities within the Law School.

Juztine handles support requests according to established processes and procedures, ensuring a positive support experience for all users. He excels in problem diagnosis, timely resolution or escalation, and maintaining ongoing communication with customers. Juztine also collaborates with his team and Law School colleagues to continuously enhance service quality and achieve departmental and school-wide goals.